Deliveries and Returns
We try to keep everything listed on this site and our eBay shop in stock and ready to dispatch. Orders received by 2pm are usually shipped that day. There are a number of shipping options available during checkout, choose the one which suits you best - fast & expensive or slow & cheap :-).
Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased for a full refund. Order cancellations must be made via email, quoting your order number, within 7 working days of the day after you receive the goods by email.
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a refund on receipt or exchange the item if preferred. The part is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.The cost of returning the item to us is your responsibility. The parcel can take up to 7 working days to be processed once received.
If the item you received is faulty, please contact customer services quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.